Refund policy

• Items purchased can be exchanged or returned within 30 days

• Items marked as Final Sale cannot be returned

• Unless there is an error with your order, you are responsible for paying return shipping costs

• The product must be returned in its original state and packaging

 

To Initiate your return request, please click here.
Note: For warranty concerns, please reach out to info@alteclansing.com.

 

Refund Process:
Once we receive your return, refunds will be issued to the original form of payment, and funds should reflect back in customers' accounts within 5-7 business days. For any questions or concerns, please reach out to info@alteclansing.com.